FORT LEE, Va. -- The U.S. Army Medical Department Activity Fort Lee and Kenner Army Health Clinic hosted a Joint Commission Survey team May 14-16, and received accreditation for three years.
The Joint Commission, an independent,not-for-profit organization, accredits and certifies more than 19,000 health care organizations and programs in the United States. An accreditation from the Joint Commission is recognized nationwide as a symbol of quality that reflects a commitment to meeting certain performance standards, according to the organization’s website.
Accreditation allows health care facilities in the Department of Defense to recoup monies from third-party insurance companies in addition to ensuring that the best identified processes are employed.
The organization monitors practices and procedures at health care facilities in an effort to continuously improve the care people receive.
The survey team, comprised of three physicians, to inspected clinical services, the environment of care (life safety) and behavioral health, visited the clinics and ancillary services at KAHC, Troop Medical Clinic 1 and Mosier Consolidated Troop Medical Clinic. It also assessed patient care procedures, facilities and other areas of the clinic.
“It’s the job of the commission to ensure that the facility is providing quality and safe patient care,” said Lt. Col. (Dr.) Michael Pelzner, KAHC deputy commander for Clinical Services.”
The surveyors, escorted by staff members, followed willing patients through every aspect of their appointments in each of the clinics. Participating patients were asked to provide their opinions and observations about the care they receive at KAHC. Staff members were also randomly asked about safety and security operations, as well as health care procedures and job functions.
After the three-day inspection, surveyor Dr. James L. Bersot Jr. told clinic leaders that he was impressed by the level of care provided to active duty permanent party and training population military members, retirees and family members.
“I appreciate the service you provide to your community and your country,” Bersot said. “It’s an honor to serve you while you serve our country.”
During the exit briefing, where the commision provided a review of the survey, Bersot told the group that while there is always room for improvement, KAHC did not have any findings of non-compliance to TJC standards and that is a rarity. After the 2010 TJC survey, KAHC also received a report of zero findings.
“KAHC is a great organization and clearly leadership is a key component, but the surveys provide opportunities for learning and growing,” said Dr. Mark G. Drusin, surveyor.
Col. Thomas S. Bundt, MEDDAC commander, praised the staff for the dedication they demonstrated that earned the clinic its second perfect result.
“We pushed hard and you responded,” Bundt said to the clinic personnel. “I thank you personally for all the efforts put forth in preparation for the inspection. It was apparent in all the surveyors have seen this week. This accreditation is confirmation to our beneficiaries that KAHC provides the highest quality of care,” he said.
“Our emphasis is on providing excellent health care to Soldiers, retirees and their family members through teamwork,” he said. “It is an honor and privilege to take care of such a deserving population.”
Kenner Army Health Clinic Public Affairs Office