RHC-A has been actively engaging their clinics in the transformation to Patient Centered Medical Homes (PCMH). In 2013, 7 RHC-A clinics achieved National Committee for Quality Assurance (NCQA) Level 3 recognition. The region’s staff supports its medical treatment facilities commanders by working directly with their PCMH staff in promoting their transformation.
NCQA’s PCMH Recognition program drives improvement in the primary care setting. NCQA has a set of standards with specific criteria about becoming patient-centered through a coordinated team approach to care. PCMH is health care that facilitates partnerships between patients, their physicians, and as needed, the patient’s family.
The Soldier Centered Medical Home (SCMH) is the Soldier's version of the Patient Centered Medical Home. The primary distinction between the SCMN and the PCMH is the integrated staffing model, in which the organic unit medical staff provides care within their credentialed privileges for their assigned Soldiers and augmented behavioral health and physical therapy capability. Currently, RHC-A has two SCMHs, Fort Drum, N.Y., and Fort Knox, K.Y., managed by Guthrie Army Health Clinic and Ireland Army Community Hospital respectively.
Community Based Medical Homes (CBMHs) are primary care clinics located off-post in the communities where Army Families live. CBMHs provide healthcare the way it should be – easy to access, patient-centered and team based. Currently, RHC-A has two CBMHs at Fort Bragg, N.C., managed by Womack Army Medical Center.